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Privacy Policy

This privacy policy (“Policy”) describes how SmartBot Labs, Inc. and its related companies (“Company”) collect, use, disclose, store, retain, process and share personal information of consumer users of this website, (the“Site”). This Policy also applies to any of our other websites that post this Policy. This Policy does not apply to websites that post different statements.


We get information about you in a range of ways.

Information You Give Us. We collect your name, postal address, email address, phone number, username, password, demographic information(such as your gender and occupation) as well as other information you directly give us on our Site, including but not limited to, birth date, photograph, driver’s license, social security number, or other government-issued ID. With regard to institutional clients, we may collect the following information: entity name; state documents evidencing the entity’s existence(e.g. articles of incorporation, certificate of formation, etc.); EmployerIdentification Number (“EIN”); beneficial owners’ names, identification information, email addresses, phone numbers, and proofs of identity.

Information We Get From Others. We may get information about you from other sources. We may add this to the information we get from this Site.

Information Automatically Collected. We automatically log information about you and your computer. For example, when visiting our Site, we log your computer operating system type, browser type, browser language, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site. 

Cookies. We may log information using "cookies." Cookies are small data files stored on your hard drive by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs.

Location Information. To provide the Services, we must collect information regarding your location. Your attempt to interfere with our collection of your location may cause you to lose access to the Services.

Trade, Order, and Transaction Information. When you use our Services, we collect and store information related to your orders, trades, transfers, balance information, deposits, withdrawals, payments, and other trading activities related to our Services. We also collect information when you participate in any interactive features of the Services (such as API keys, cryptocurrency exchange digital asset allocations, configuration settings, and user referrals).


We use your personal information as follows:

  • We use your personal information to verify your identity, login credentials, and other information required to access the Services.

  • We use your personal information to operate, maintain, and improve our sites, products, and services.

  • We use your personal information to process and deliver contest entries and rewards.

  • We use your personal information to respond to comments and questions and provide customer service.

  • We use your personal information to send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.

  • We use your personal information to communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners.

  • We use your personal information to link or combine user information with other personal information.

  • We use your personal information to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

  • We use your personal information to provide and deliver products and services customers request.




We may share personal information as follows:

  • We may share personal information with your consent. For example, you may let us share personal information with others for their own marketing uses. Those uses will be subject to their privacy policies.

  • We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.

  • We may share personal information for legal, protection, and safety purposes.

    • We may share information to comply with laws.

    • We may share information to respond to lawful requests and legal processes.

    • We may share information to protect the rights and property of SmartBot Labs, Inc., our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.

    • We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.

  • We may share information with those who need it to do work for us. We may also share aggregated and/or anonymized data with others for their own uses.




We may allow others to provide analytics services and serve advertisements on our behalf across the internet and in applications. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked and conversion information. This information may be used by company and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit



We retain the information described in this Privacy Policy for a reasonable amount of time as determined by us, even after you deactivate or cancel your account withSmartBot Labs, to enforce the terms of our User Agreement and to comply with applicable laws and regulations.



The web site is published in the United States. By visiting this web site, by using services offered through the web site, or by providing Personally Identifiable Information to us or to our service providers, you agree that we may collect, use, and disclose your Personally Identifiable Information as described in this PrivacyPolicy, including by transferring such information from the country where you live to the United States.


Individuals who reside in California and who have provided their personally identifiable Information to the website may request information regarding disclosures of this information to third parties for direct marketing purposes. Such requests must be submitted to us at the following address:

SmartBot Labs, Inc.
7700 Windrose Ave, G300,

Plano, Texas, USA - 75024

Such requests may be made only once each calendar year. We may not respond to requests sent to addresses other than the one shown above.


Our marketing emails tell you how to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.

You may send requests about the personal information to our Contact Information below. You can request to change contact choices, opt-out of our sharing with others, and update your personal information.

You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.

CONTACT INFORMATION. We welcome your comments or questions about this privacy policy. You may contact us at (

CHANGES TO THIS PRIVACY POLICY. We reserve the right to amend thisPrivacy Policy at any time. Amendments to this policy shall be posted to our website, along with a link to the last revised Privacy Policy. At any time, you may request a copy of this policy or any previously issued policies

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